Privacy Policy
Last updated: January 15, 2026
1. Identity of the Data Controller
Stefnapuebla Consultoría Financiera S.A. de C.V., located at Av. Juárez 2518, Col. La Paz, C.P. 72160, Puebla, Puebla, Mexico, with tax ID (RFC): SFC210315M7A (hereinafter "Stefnapuebla"), is responsible for the processing of personal data you provide to us, which will be protected in accordance with the Federal Law on Protection of Personal Data Held by Private Parties (LFPDPPP), its Regulations, and the Privacy Notice Guidelines.
2. Personal data we collect
For the purposes set forth in this notice, we may collect the following categories of personal data: full name, email address, contact phone number, and general information about your financial situation voluntarily provided through our contact forms. We do not collect sensitive personal data through this website.
3. Purposes of data processing
Your personal data will be used for the following primary purposes: (a) responding to your information requests and inquiries about our services; (b) evaluating your eligibility for government support programs; (c) providing personalized financial advice; (d) following up on contracted services. Secondary purposes include: (e) sending information about new programs or services that may be of interest to you; (f) conducting internal statistics to improve our services.
4. Data transfers
Stefnapuebla does not transfer personal data to third parties without your consent, except for the exceptions provided in Article 37 of the LFPDPPP. If it becomes necessary to share information with government agencies for the management of social support programs, you will be informed in advance and your express consent will be requested.
5. ARCO Rights
You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise any of these rights, you may send a request to the email address privacidad@stefnapuebla.com or visit our offices at the address indicated above. The request must contain: full name, address or email to receive the response, documents proving your identity, and a clear description of the data for which you wish to exercise any ARCO right.
6. Use of cookies and tracking technologies
Our website uses cookies and other tracking technologies to improve your browsing experience. For more information about the specific use of cookies, please see our Cookie Policy available on this same site.
7. Changes to the privacy notice
Stefnapuebla reserves the right to modify this privacy notice at any time. Any substantial changes will be communicated through our website in the corresponding section. We recommend reviewing this page periodically to stay informed about how we protect your data.
8. Competent authority
If you believe your right to personal data protection has been violated, you may contact the National Institute of Transparency, Access to Information and Personal Data Protection (INAI). For more information, visit www.inai.org.mx.